Analyze and document business requirements.
Understand customers requirements/problems and document those areas and provide best possible business solutions.
Write functional/business requirements documents, user guides etc.
Anticipates business needs and presents solutions to their manager/project manager that encompass issues at hand.
Delivers informative and well organized presentations.
Assists in the facilitation of team and client meetings.
Identifies critical issues with ease.
· Must have leadership skills.
· Well-polished verbal and written communication skills are necessary.
· Result oriented with good interpersonal skills.
· Experience of working with Configuration Management and Change Management systems is necessary.
· Strong people skills.